These terms govern your use of Grapwin — Bangladesh's crash gaming platform. Please read them carefully before registering or placing any bets. By creating an account on Grapwin, you agree to everything set out below.
Before diving into the full terms, here are the six most important things every Grapwin player in Bangladesh should understand.
Grapwin is strictly for adults. You must be at least 18 years old to register and play. We verify age during registration and reserve the right to request additional proof at any time. Underage accounts will be closed and funds returned.
Each player is allowed exactly one Grapwin account. Creating multiple accounts — whether under your own name or someone else's — is a serious violation of these terms and will result in all accounts being suspended and balances forfeited.
All Grapwin games use a provably fair system. Round outcomes are determined by a cryptographic seed before each round begins. Players can verify results independently. Grapwin does not manipulate outcomes — the system is transparent by design.
Withdrawals on Grapwin can only be made to a bKash, Nagad, or Rocket account registered in your own name. Sending funds to third-party accounts is not permitted and may result in account suspension pending investigation.
All bonuses and promotions on Grapwin come with specific wagering requirements and conditions. Attempting to abuse bonus offers — including creating multiple accounts to claim bonuses repeatedly — will result in bonus cancellation and possible account closure.
Grapwin reserves the right to suspend or close any account that violates these terms, engages in fraudulent activity, or poses a risk to the integrity of the platform. In such cases, Grapwin will investigate before taking action and will communicate the outcome to the player.
Welcome to Grapwin. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "you", "your") and Grapwin ("we", "us", "our", "the Platform"). By accessing the Grapwin website at grapwin.top, registering an account, making a deposit, or placing any bet on any Grapwin game, you confirm that you have read, understood, and agreed to these Terms in full.
If you do not agree with any part of these Terms, you must not use Grapwin. Continued use of the platform after any update to these Terms constitutes acceptance of the revised version. We recommend bookmarking this page and checking it periodically for updates.
To register and play on Grapwin, you must meet all of the following eligibility requirements at all times:
Grapwin reserves the right to request proof of age and identity at any point. If a player is found to be under 18, their account will be immediately closed, all winnings will be forfeited, and any deposits will be returned to the original payment method where possible.
Each player may hold only one Grapwin account. Duplicate accounts are strictly prohibited. If Grapwin detects multiple accounts linked to the same player — identified by device, IP address, payment method, or other means — all accounts may be suspended and balances forfeited pending investigation.
When registering on Grapwin, you agree to provide accurate, complete, and current information. This includes your real name, date of birth, and a valid contact method. You are responsible for keeping your account information up to date. Providing false information during registration is a violation of these Terms.
You are responsible for maintaining the confidentiality of your Grapwin login credentials. Do not share your password with anyone. Grapwin will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without your permission, contact Grapwin support immediately at [email protected].
Grapwin accounts are personal and non-transferable. You may not sell, transfer, or assign your account or any funds within it to another person.
Grapwin accepts deposits via bKash, Nagad, and Rocket — the mobile financial services most widely used in Bangladesh. All deposits must be made from a payment account registered in your own name. Deposits from third-party accounts are not accepted and will be returned where possible.
Minimum and maximum deposit amounts are displayed on the deposit page within your Grapwin account. These limits may be updated from time to time. Grapwin does not charge fees on deposits, but your mobile financial service provider may apply their own transaction charges.
Deposits are credited to your Grapwin balance once the transaction is confirmed by the payment provider. In most cases this is near-instant, but occasional delays may occur due to network issues on the provider's side. If a deposit does not appear within 30 minutes, contact Grapwin support with your transaction reference number.
Grapwin processes withdrawal requests to bKash, Nagad, and Rocket accounts registered in your own name. Withdrawals to third-party accounts are not permitted under any circumstances. If Grapwin identifies a withdrawal request to an account not matching your registered details, the request will be declined and your account may be reviewed.
Withdrawal requests are typically processed within minutes during normal operating hours. In some cases, particularly for larger amounts or where additional verification is required, processing may take longer. Grapwin will communicate any delays to the player via their registered contact method.
Before your first withdrawal, Grapwin may require you to complete identity verification. This is a standard process and is in place to protect players and the integrity of the platform. You may be asked to provide a copy of your national ID card or other acceptable identification.
Grapwin offers eight signature crash games: Dragon Master, Shaolin Soccer, Monkey King, Swimming, Crash Goal, Basketball, and Monster Crash. Each game operates on the crash format — a rising multiplier that can crash at any point, with players needing to cash out before the crash to secure their winnings.
All game outcomes on Grapwin are determined by a provably fair cryptographic system. The crash point for each round is calculated before the round begins using a server seed and a client seed. Players can verify the fairness of any round using the verification tool available in their account history.
Grapwin does not manipulate game outcomes. The platform has no ability to alter a crash point once a round has started. Any claims that Grapwin controls outcomes in real time are false.
Minimum and maximum bet amounts per round are displayed within each game. These limits exist to ensure fair play across all players and may be adjusted from time to time.
Grapwin offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms that will be communicated at the time the bonus is offered. General bonus rules that apply across all Grapwin promotions are set out below.
If you have a question about a specific bonus or believe a bonus has not been applied correctly to your account, contact Grapwin support at [email protected] with the relevant details.
Grapwin is committed to responsible gaming. We believe that gaming should be an enjoyable activity, and we take seriously our responsibility to help players who may be experiencing difficulties related to their gaming habits.
Grapwin provides the following responsible gaming tools, accessible from within your account settings:
If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for more information and resources. Grapwin's support team is also available 24/7 to assist players who need help.
The following actions are strictly prohibited on Grapwin. Engaging in any of these behaviours will result in account suspension, forfeiture of balances, and may be reported to relevant authorities:
Grapwin reserves the right to suspend, restrict, or permanently close any player account at its discretion, with or without prior notice, in the following circumstances:
Where an account is suspended for investigation, Grapwin will aim to complete the investigation within 14 days and communicate the outcome to the player. If the investigation concludes that no violation occurred, the account will be reinstated and any withheld funds released.
Players may also request voluntary account closure at any time by contacting [email protected]. Upon closure, any remaining balance will be returned to the player's registered payment method, subject to standard withdrawal processing.
Grapwin provides its platform on an "as is" basis. While we work hard to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors at all times.
To the maximum extent permitted by applicable law, Grapwin's liability to any player is limited to the amount of funds held in that player's Grapwin account at the time the claim arises. Grapwin is not liable for:
Nothing in these Terms limits Grapwin's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.
Grapwin collects and processes personal data in accordance with our Privacy Policy. By registering on Grapwin, you consent to the collection and use of your personal data as described in that policy.
Grapwin uses your data to operate your account, process transactions, verify your identity, provide customer support, and comply with legal obligations. We do not sell your personal data to third parties. We may share data with payment processors and identity verification providers as necessary to operate the platform.
You have the right to request access to the personal data Grapwin holds about you, and to request correction of any inaccurate data. To make such a request, contact [email protected].
Grapwin may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify players via their registered contact method or a notice on the platform.
Your continued use of Grapwin after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using Grapwin and contact support to close your account.
We encourage all players to review these Terms periodically. The most current version of these Terms will always be available at grapwin.top/terms-conditions.
If you have any questions about these Terms and Conditions, or if you need to raise a concern about your Grapwin account, please contact our support team:
For responsible gaming support, please visit our dedicated Responsible Gaming page. For answers to common questions, visit our FAQ page.
Register your free Grapwin account, deposit via bKash or Nagad, and start playing Bangladesh's favourite crash games today.